Chauvet COLORado 1 IP Uživatelský manuál stáhnout pdf (Strana 26)

Technical Information

-22- COLORado™ 1 IP User Manual Rev. 2

Returns

You must send the product prepaid, in the original box, and with the original packing and

accessories. CHAUVET® will not issue call tags.

Call CHAUVET® and request a Return Merchandise Authorization (RMA) number before

shipping the product. Be prepared to provide the model number, serial number, and a brief

description of the cause(s) for the return.

Clearly label the package with an RMA number. CHAUVET®

will refuse any product

returned without an RMA number.

DO NOT write the RMA number directly on the box. Instead, write it on a properly

affixed label.

Once you have received the RMA number, include the following information on a piece of

paper inside the box:

• Your name

• Your address

• Your phone number

• The RMA number

• A brief description of the problem(s)

Be sure to pack the product properly. Any shipping damage resulting from inadequate

packaging will be the customer’s responsibility. Proper FedEx packing or double-boxing

are the packaging methods CHAUVET® recommends.

CHAUVET® reserves the right to use its own discretion to repair or replace returned

product(s).

World Headquarters

CHAUVET®

General Information

Address: 5200 NW 108

Avenue

Sunrise, FL 33351 (USA)

Voice: 954-929-1115

Fax: 954-929-5560

Toll free: (800) 762-1084

United Kingdom & Ireland

CHAUVET® Europe Ltd.

General Information

Address: Unit 1C

Brookhill Road Industrial Estate

Pinxton, Nottingham (UK)

NG 16 6NT

Voice: +44 (0)1773 511115

Fax: +44 (0)1773 511110

Technical Support

Voice: 954-929-1115 (Press 4)

Fax: 954-756-8015

Email: tech@chauvetlighting.com

Technical Support

Voice: +44 (0)1773 511115 (Ext 205)

Email: uktech@chauvetlighting.com

World Wide Web

www.chauvetpro.com

World Wide Web

www.chauvetlighting.co.uk

Outside the U.S., United Kingdom, or Ireland, contact your distributor of record. Follow their

instructions to request support or to return a product. Visit our website for contact details.

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